Terms of Service

Terms of Service

By accessing or using this website, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our website or services.

All content on this site, including text, images, and product descriptions, is provided for general informational purposes only and may be updated at any time without notice.

We reserve the right to refuse service to anyone for any reason at any time. Prices, product availability, and promotions are subject to change without notice.

Your use of this website is at your own risk. ThermoRelief shall not be liable for any damages resulting from the use or inability to use our products or website.

Secret Box (Mystery Item) Terms

Secret Box orders contain randomized items. Because contents are unknown until opened, Secret Box purchases are final once opened. If the item arrives damaged/incorrect, we will replace it according to our policy.